GLAZEM.

The marketplace rules, in one place

Policies
& trust.

Clear routes for buying, selling, privacy, safety and support across the GLAZEM press-on nail marketplace.

Buying on GLAZEM

Customer termsHow purchases, accounts and marketplace contracts work.Buyer protectionThe evidence and escalation route when an order goes wrong.Returns & refundsReady-made, personalised, faulty and unsafe product rights.DeliveryProduction time, parcels, tracking and missing deliveries.

Privacy & access

Privacy policyWhat information we use, why, for how long and your rights.Cookie policyNecessary browser storage and the rule for any future tracking.AccessibilityOur commitment, known limitations and how to report a barrier.

Artists & safety

Seller termsThe baseline duties for every artist and educator.Product safetyPress-on nail warnings, incidents, traceability and recalls.Prohibited itemsWhat cannot be listed or sold on this nail marketplace.IP & takedownHow rights holders report copied or unauthorised work.Seller reportingIdentity, payment and tax reporting information for artists.Age policyAge boundaries for buyers, artists and account holders.Supply chain statementOur current approach to exploitation and traceability.Complaints & disputesThe evidence, response and final-review route.Help & contactOne clear support and escalation route.